If ever there was a time to embrace the phrase ‘carpe diem’ and seize the day, it would be now.
This week we held a Travel Weekly Business Breakfast on customer service and innovation, which you’ll be able to read about in a future edition.
Holidays will bring people back together after the bruises of Brexit, says Cosmos and Avalon Waterways chief executive Giles Hawke
Bob Morrell, managing director of Reality Training lays out customer service rights and wrongs
Rob Perkins of Responsible Travel has the answer
We can’t afford to delay, says Upgrade Pack chief executive Craig Unsworth
Paying lip service to feedback is not the way to build loyalty, says Digital Drums chief executive Steve Dunne
Over the past six months, it could have been tempting to give a running commentary on the latest Brexit updates and the effect that each individual machination, recommendation and forecast was having on the travel industry.
Discover the beauty and diversity on your doorstep on a UK holiday, says Silver Travel Advisor managing director Debbie Marshall
Aircraft could be grounded for months, warns Ian Taylor
Nikki White, Abta’s director of destinations and sustainability calls for an evidence-based approach
At last year’s Travel Convention, the rise of US companies offering quick and easy routes into selling travel was identified as one of the biggest threats to established UK agents.
With the 2019 Rugby World Cup on the horizon, eNett International’s Anthony Hynes suggests how to not get caught out
Print publications are better at generating a sense of excitement, says Gordon McCreadie.
‘Highjacking’ names on search engines should be halted, says David Weston
Only you can shape your future, both professionally and personally, says Sharon Fleming, owner of Thompson Travel