Joe Beevis has been promoted by Flight Centre Business Travel to the role of UK and Ireland general manager.

Aisha Battersby also steps up to become head of customer experience for the corporate travel arm of the Australian travel agency group which was established in the UK in 2005.

The UK and Ireland business has around 1,800 clients and manages travel for more than 15,000 UK business travellers a year.

Joe joined Flight Centre Travel Group in 2010 in London and has been head of digital transformation since the start of the year.

Battersby was previously head of strategic account management across both FCBT and sister division Corporate Traveller.

Flight Centre Travel Group retail managing director Alison Zacher said: “Joe’s complete determination to succeed, relentless drive and positive good nature stands him in perfect stead to take on the reins of FCBT as general manager and spearhead its continued growth.

“Aisha is also ideally placed to take up the newly created role of Head of customer experience to drive FCBT’s focus on giving customers the products and services they need, thanks to her thanks to her unique experience within sister SME specialist business travel division, Corporate Traveller.”

Beevis said: “Having worked with corporate customers across various Flight Centre divisions, I’m delighted to take on this role and further improve our offering to our customers.

“This is an exciting time as FCBT will be developing and strengthening its position in the UK business travel market with advances in all aspects of the organisation from operations through to technology over the coming months.”

Battersby added: “I’m excited to be bringing my experience of the SME business travel sector and account management to this role.

“I am looking forward to continuing to make FCBT even more customer-centric and driving FCBT’s growth, whilst ensuring that customers receive an amazing personal experience and engage fully with our products and services.”