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Heathrow delays as baggage system fails

British Airways passengers using Heathrow Terminal 5 have reported delays due to a baggage system failure today.

Long queues developed and many were forced to fly without their luggage due to the glitch.

Actor Eddie Izzard tweeted: “Luggage belts down at Heathrow Terminal 5. I hope BA can get this moving soon as passengers have ben waiting a long time now.”

As many as 25 flights left more than half an hour late.

Images shared on social media showed long lines of passengers in the departures area.

BA said: “We apologise to customers and our teams are working hard to minimise disruption after a baggage systems issue slowed down customers dropping off their bags this morning.

“A small number of flights left without all customers’ baggage being loaded.

“We are in contact with those customers and their bags will be put on the next available flight to get them back to them as soon as possible.”

 

 

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