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Some bookings made with Thomas Cook agencies ‘remain valid’

Some holidays booked through a Thomas Cook travel agency with another operator will continue as normal, the aviation regulator confirmed today.

But consumers must check to see if their holiday is still valid following the collapse of the travel giant.

Civil Aviation Authority chief executive Richard Moriarty said: “We would like to make it clear that some holidays booked through Thomas Cook travel agents remain valid.


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“This is because they are booked with another tour operator outside of the Thomas Cook Group.

“Check your booking documents and, if you still aren’t sure if your holiday is valid, confirm with your nearest Abta approved travel agent.”

He was speaking as 14,000 Thomas Cook holidaymakers are still left to be returned to the UK in the final three days of the CAA’s £100 million mass repatriation exercise which has involved more than 140 aircraft operating almost 800 flights.

A total of 24 flights operated yesterday (Thursday) to bring back around 4,700 passengers. A further 26 flights are scheduled for today to return another 4,500 people.

About 132,000 of the estimated 150,000 abroad at the time of the Thomas Cook collapse have been flown back to UK in the first 11 days of Operation Matterhorn.

The CAA estimates that about 94% of people have flown back on the original days of their cancelled Thomas Cook flight.

The authority still has up to 14,000 people to bring back to the UK over the course of the flying programme – a figure based on Thomas Cook booking data.

A spokesman said: “We can confirm that in the first week of the operation, we brought 104,572 passengers back to the UK on 503 flights.

“Final passenger figures for the whole operation will not be known until the flying programme has finished.”

Moriarty added: “Around 90% of Thomas Cook passengers have now been repatriated and we will continue to work around the clock to support the final passengers return to the UK.

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