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Leeds Bradford airport unveils £5m upgrades

A series of upgrades costing £5 million are planned for Leeds Bradford airport this summer.

A revamp of the security hall and behind the scenes upgrades to baggage systems aims to create “greater operational efficiency” and improve passenger flow.

The work includes improvements to washrooms and airport lounges.

Leeds Bradford plans to be the first UK airport to provide digital flight updates via WhatsApp.

Passengers will also have more choice for shopping and food with new and upgraded offerings.

The developments follow the Yorkshire airport unveiling a fresh scheme for a new terminal, with plans to be submitted in the spring.

Chief commercial officer Joanna Wild said: “Our vision is to serve our region as a truly outstanding airport and to profoundly change the perception and reality of customer experience for passengers.

“While we have a long-term plan to make this vision a reality, we recognise that our passengers need to see some immediate improvements to our services and facilities, and we are committed to getting this right.

“We have listened to passenger feedback and assessed each and every part of our existing terminal to create a priority list of enhancements, which includes everything from improved wayfinding to new staff uniforms so that passengers can find our teams when they need them.

“We are committed to making the journey through LBA smoother and passengers can expect to see a shift change in the way we do things.”

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