Staff at dnata are to take two weeks unpaid leave as the travel group seeks to save costs amid the coronavirus pandemic.

The Travel2 and Gold Medal parent employs 1,500 staff across all of its businesses, which also include Travel Republic, Travelbag and Netflights.

Non-critical operational staff must take their time off between April-June and can choose whether to take it all in one go or over separate time periods.


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Critical operational staff dealing with agent refunds and re-booking requests will not be required to take unpaid leave between April-June and must take theirs later in the year.

A spokesman for the group said B2B staff were dealing with thousands of enquiries. In the last 10 days, staff at Gold Medal had received 16,000 incoming calls, 20,000 emails and made 25,000 outbound calls.

The move follows similar cost-saving measures being taken at a number of travel businesses, including most recently Kuoni and Travel Counsellors.

“We can confirm that today we’ve notified all staff across dnata Travel Group UK’s businesses of further measures to reduce our cost burden during this challenging period.

“It’s not a decision we’ve taken lightly, and we thank them for the professionalism they’ve shown in response – and during these unprecedented times as a whole.

“As an organisation we will be doing everything we can to support them, and our industry partners and customers, in the weeks ahead.”