Almost 50 Jurys Inn and Leonardo Hotels in the UK and Ireland are set to reopen within weeks.
The 48 four-star properties will operate under a new customer commitment charter in response to the current Covid-19 restrictions.
A five-point ‘Stay Safe, Stay Happy’ plan outlines enhanced measures to ensure the safety of guests and staff.
The charter covers hygiene, social distancing, cashless operations, delivery of food and drink and training.
Deep cleaning products and processes will also be introduced to enhance cleanliness standards across all areas of its hotels.
Social distancing will be practiced in each hotel by encouraging 2-metre distance between guests.
The use lifts will be limited to one person as a time or guests known to each other.
Continental breakfast will be delivered to rooms.
The company operates 36 hotels under the Jurys Inn brand and 12 hotels under the Leonardo brand – 44 in the UK and four in Ireland.
Group managing director Jason Carruthers said: “Our utmost priority remains the health, safety and wellbeing of our guests, team members and the wider community during these unprecedented times.
“Ensuring we respond and innovate now to meet the new mindset and environment will be critical as we help mitigate the spread of Covid-19.
“I’m therefore delighted to launch our new customer commitment charter, which will ensure we keep everyone safe, and help us to navigate the road ahead as we look to open our doors again to our valued guests and people.
“We’ve worked hard to ensure we’ve implemented the most relevant mitigating actions and precautionary measures to help prevent the spread of the virus within our hotels and across all of our operations buildings – wherever our teams and guests are.”
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