Trade sales restucture at Royal Caribbean

A new trade sales structure has been created by Royal Caribbean Cruises with the promotion of Nicki Tempest-Mitchell to UK & Ireland head of trade sales.

Tempest-Mitchell, who previously oversaw sales for all national accounts, will be responsible for all trade sales reporting to associate vice president and general manager Jo Rzymowska.

The new structure will see the trade sales team grow to 29 as it aims to further address differing needs of cruise specialists, high street agents, home workers and online players.

A team of seven will report directly to Tempest-Mitchell and will include three new yet-to-be-announced appointments. 

Her team will include a new head of sales for Royal Caribbean International, with responsibility for cruise specialists; and a field sales manager who will oversee all key account managers across the UK & Ireland and will have responsibility for the head office relationships for agency consortia. 

With the merger of Thomas Cook and The Co-op Travel Trading Group, the new structure will include a key account manager for CTTG who will work alongside Lisa Clarkson, the dedicated national account manager for Thomas Cook. 

National account manager for Tui, Lindsay Dixon, will continue to report directly to Tempest-Mitchell.
Michael English will remain dedicated to Celebrity Cruises and Azamara Club Cruises as head of sales, reporting to Tempest-Mitchell.  

The new structure will increase English’s responsibility to ensure an increased presence for Celebrity Cruises and Azamara Club Cruises throughout the organisation and amongst the trade.
Rzymowska said: “Nicki Tempest-Mitchell’s well deserved promotion and our new structure demonstrates our commitment to the trade, and now more than ever ensures that we are in a position to manage the needs of the trade and deliver on our promise to work in true partnership.” 
Tempest-Mitchell said: “I’m really excited about my new challenge and I’m looking forward to working with the team to build the trade business and ensure that Royal Caribbean Cruises is strengthening its position in the UK & Ireland.”


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