News

EasyJet extends flexible booking policies

EasyJet is extending its flexible booking policies under its ‘Protection Promise’ until March 31, 2022.

This means passengers can continue to make changes to their flights without a change fee up to two hours before departure at a time when many other airlines have re-introduced charges.

The budget airline’s ‘travel restriction protection’ for flights will remain in place until the end of 2022.

If a lockdown travel ban or a hotel quarantine is imposed, customers will be able to receive a refund, a voucher, or will be able to transfer flights free of charge, even if their flight continues to operate.

All easyJet holidays are also covered by the Protection Promise, offering a refund guarantee, freedom to change a booking, a reduced balance due date, a best price guarantee and deposit refunds.

Chief commercial officer Sophie Dekkers said: “We know that flexibility continues to be crucial for our customers, so we’ve extended our Protection Promise to help customers book flights with confidence, safe in the knowledge they can make plans to travel without having to worry about incurring change fees or the expenses of mandatory restrictions, should their trip be impacted.

“And with more flights now available to destinations across our unrivalled European network, customers have more choice if they need to make changes to their trip.”

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