Norwegian Air removes restriction on use of rewards scheme points

Norwegian Air is lifting temporary restrictions on the use of CashPoints as part of its rewards scheme from November 1.

The budget carrier previously announced that the curb would cease when the market improves from the Covid pandemic.

Norwegian added that “due to the number of travellers increasing in recent months and a positive trend in forward bookings, it is time to reopen the programme in its original form”.

Chief executive Geir Karlsen said: “We have always said that we will reinstate our reward programme back to its original terms when the market and demand has improved.

“Our Norwegian Reward members can once again use the points earned in full when they book their next trip with us.”

The airline claims 9.2 million members in the Norwegian Reward scheme.

Members earn CashPoints when they by purchasing from partners using a Bank Norwegian card and by flying with Norwegian.

Earned points balances can once again be fully used when purchasing flights from November 1.

Norwegian said it has automatically extended the validity of all CashPoints that expire in 2021 until the end of 2022.

Karlsen added: “We pride ourselves on offering passengers value and excellent service throughout our network.

“With a continued positive trend in the number of passengers on our routes in Norway and in Europe, we are reopening our popular reward program in its original form.

“We would like to thank our customers for the trust and patience they have shown us through this very demanding period.”

Share article

View Comments

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.