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Abta urges agents to tell clients about safety and security issues

Abta is urging its members to share the association’s health, safety and security advice with customers ahead of their holidays.

The association has updated an information leaflet which can be embedded within emails or hosted on members’ websites and apps.

Health and safety topics covered include swimming, balcony use, activities such as riding quad bikes and mopeds and advice for young holidaymakers.

Abta has also been liaising with destinations and members about health, safety and security measures as travel has reopened.

Angela Hills, head of destinations at Abta, said: “Holidays are a time for fun and relaxation, but customers also need to take care of themselves and look out for each other.

“For many people, this year will be the first time they have been abroad for almost three years – so we’re encouraging our members to remind customers of the steps people can take to stay safe when travelling including around swimming, using balconies and booking excursions.

“Travel agents and tour operators are well placed to offer friendly reminders about what people can do to keep safe – whether that’s in pre-departure information or in hotels on arrival, there are lots of opportunities to get the message across and we have resources to help members do that.”

Abta’s health and safety resources can be found the association’s online Member Zone.

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