Ayrshire agency ceases trading after 40 years in business

Abta has issued advice on its website for customers of independent Scottish agency Frasers Travel which ceased trading on Tuesday (August 18).

The shop, on Dockhead Street, Saltcoats, Ayrshire, is described on its Facebook page as an independent, family-run agency established in 1986.

A member of Abta, it offered trips ranging from theatre breaks to Caribbean cruises.

Abta’s advice to customers said: “If you booked a holiday through Frasers Travel Ltd, the tour operator with who Frasers Travel Ltd booked your holiday will be named on your paperwork.

“If you booked a flight inclusive holiday, your tour operator will be named on your Atol Certificate under ‘Who is protecting your trip’.

“To ensure your holiday continues as planned, you will need to contact the Credit Control Department of your Tour Operator with whom you have a contract.

“Your booking should continue as normal and they will now be your direct point of contact.”

The agency website is not functioning but it posted on its Facebook page on the afternoon of August 13 to announce it had ceased trading.

It thanked past clients for their “loyalty and support” and advised customers to contact insolvency practitioner McLenan Corporate, also based in Saltcoats.

The agency’s Facebook page was still posting offers during the morning of August 18, with comments suggesting that the staff did not know about the closure until that afternoon.