David Walker

David Walker

Latest articles by David Walker

Agent Diary: Why my AAAs win makes it easier for clients to recommend me

August 05, 2023

Agent Diary: Dealings with some suppliers put us at risk of losing customers

March 31, 2023

Agent Diary: January was good, despite schedule changes, customer queries and sluggish suppliers

February 17, 2023

Agent Diary: Higher prices raise client expectations, but hotels are playing catch-up

January 06, 2023

Agent Diary: How a chance request to rescue a teddy bear in Mexico boosted my social media likes

November 11, 2022

Agent Diary: ‘How do we even begin to explain exactly how busy we are?’

September 30, 2022

Agent Diary: ‘With the current airport chaos, it’s hard to know what to tell clients’

April 14, 2022

Agent Diary: ‘The value of the service I offer means I’m now discounting less’

March 04, 2022

Agent Diary: Is it too easy for customers to shift their booking or request a refund?

January 22, 2022

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.