Associate member: Tigerbay
Tigerbay, part of the ATCORE technology group, provides a reservation and ecommerce platform for specialist travel operators.
Put simply, Tigerbay offers specialist tour operators the best solution to harness all aspects of technology, helping them market, sell and manage bookings via multiple channels to the benefit of their bottom line.
Tigerbay currently provides a full suite of functionality to over 25 of the leading specialist tour operators, and works closely with them to help them market and sell their product in an individual way and a manner that best suits their product and target audience. Tigerbay’s reservation and ecommerce platform provides stable, integrated functionality in the following areas to automate where possible, and help tour operators present their product clearly and simply to their customers:
• User-friendly point of sale
• Customer management
• Quote and booking management
• Product management
• Contract, inventory and yield management
• Integrated document management system
• Sales and purchase ledger
• Flexible rules engine
• Reporting and analysis
• Integrated CMS, powerful cache and websites
Our team of industry experts keep a close eye on emerging technology trends to understand better what consumers like to do, and how this might be used to tour operators’ benefit both now and in the future.
For those customers increasingly looking for a more holistic, e-commerce service, Tigerbay’s dedicated Digital Services division will build capability and deliver sales, marketing and digital performance solutions. Tour operators are now able to access a full range of services that complement the Tigerbay platform and web development work they’ve always been offered, including designing and building front-end websites; delivering better search marketing solutions; connecting up SEO potential, or finding new affiliate channels.
Tigerbay aims to provide today’s specialist tour operators with a dynamic, flexible system that makes selling and managing travel bookings, via multiple channels, more accurate, efficient and profitable.