New to the industry? Homeworkers share their ultimate piece of advice

Gwyndaf Williams

Teithia Gwyndaf Williams Travel 

Homeworking experience: Eight and half years

 

“One of the most important steps in building a successful business is identifying your core focus early and developing strong relationships with trade suppliers. Consistent communication and trust are essential for long-term growth. Attending industry events regularly also helps establish credibility, strengthens partnerships and positions you as a recognised and reliable agent.”

 

Samantha Barratt

Designer Travel  

Homeworking experience: 19 months

“As travel professionals, we need to become the recognised go-to person in our niche and community. Visibility matters – not just professionally but personally too. If people don’t know you, trust you or relate to you, they can’t book with you. Clients connect with real people, families and stories so I post snapshots of my daily family life on my socials.”

 

Ash Choudhury

1000 Mile Travel Group   

Homeworking experience: Eight months

 “My advice for new homeworking agents is to build a routine and stick to it. It helps you stay focused and motivated. Try to mix with people as much as you can too, whether that’s colleagues or people in shared workspaces, because regular contact boosts wellbeing and morale and even brings unexpected opportunities.”

 

Hayley John-Charles

Not Just Travel   

Homeworking experience: Eight and half years

“Don’t be afraid to choose a niche. It doesn’t stop clients booking other holidays with you, but it positions you as the expert in a specific field. People buy from specialists they trust. Having a niche helps you stand out in a crowded market. My own passion lies in the Caribbean – specifically in Jamaica, St Vincent and Saint Lucia.”

 

Ryan Anthony

Geggs Getaways By Inspire    

Homeworking experience: Four years 

“Don’t hesitate to stand out. You don’t need to wait for business to come to you – go and find it! You can do this by putting yourself forward for as many trips, events and training courses as you can. Also, don’t be scared to advertise and go outside your comfort zone. Finally, diligence is key with clients. Triple check everything, from quoting to confirming departure times.”

 

Natalie Stacey

Designer Travel    

Homeworking experience: Five and a half years 

“Choose your homeworking company like you’d choose the perfect hotel. There are so many and what works for someone else might not be right for you. Most importantly, strong relationships are at the heart of this industry. Whether it’s reaching out to a fellow agent for an opinion on a hotel or getting help from a supplier or hotelier, personal contacts are incredibly valuable.”

 

Sue Lindsay

Brilliant Travel    

Homeworking experience: 12 years

“When I started, I found training events to be invaluable. You learn so much and make lots of useful contacts as well as building a support network. And a top tip: specialise in a particular area. For me it’s Disney and cruising – I’ve become well known among my customers and get lots of referrals from them. It helps you stand out from your competitors.” 

 

Smita Mamtora

New Travel Holidays (Advantage Travel Partnership)  

Homeworking experience: Two and half years 

“I quickly realised the importance of having a dedicated workspace. Setting up a small desk in a quiet corner made a significant difference.  Additionally, to balance my full-time role with my part-time travel business, I have defined working hours to maintain a healthy work-life balance.  Building strong relationships is crucial.”

 

Image credit: Shutterstock Dexon Dee