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Coronavirus: Key tour operator contacts
Travel Weekly has compiled an up-to-date list of key tour operator contacts, to help agents during the coronavirus crisis.
Abercrombie & Kent
– tradesales@abercrombiekent.co.uk – invoices@abercrombiekent.co.uk
AAT Kings
Abercrombie & Kent
mharris@abercrombiekent.co.uk / 07891 593 822
APT
Back Roads Touring
D.Hearne@backroadstouring.com.au
agency.sales@bourne-Leisure.co.uk
Collette
sales@fredholidays.co.uk / 0800 988 3369
Cosmos
ahall@cosmos.co.uk / 07964 060 381 dradford@cosmos.co.uk / 07815 559 757 agencysales@cosmos.co.uk jparton@cosmos.co.uk
Cox & Kings
(North) laura.dawson@coxandkings.co.uk / 07912 514 931 (South) sarah.turner@coxandkings.co.uk / 07703 392 622 agencysalesgroup@coxandkings.co.uk – sales@coxandkings.co.uk / 0207 873 5000 – invoices@coxandkings.co.uk
Explore
Exodus
– djackson@exodus.co.uk / 07879 336 324
tailormade@fcholidays.com / 0161 888 5606
– dan.gathercole@fcholidays.com
G Adventures
– outsidesalesuk@gadventures.com
Gold Medal
goldmedal.co.uk / 0800 014 7777
Great Rail Journeys
grj@greatrail.com publicrelations@greatrail.com
Haven
agency.sales@bourne-Leisure.co.uk
Insight Vacations
vicky.billing@ttc.com / 07880 383 269 clare.mcpherson@ttc.com / 07408 808 648
info@itc-uk.com 01244 355300
Intrepid
– ask@intrepidtravel.com / 0203 308 9753 – UKPGM@intrepidtravel.com
Jet2holidays
Request a refund Apply for a refund credit note Amend a booking
Standard Amendments non suspended flights Standard Cancellations non suspended flights
Curtailment letters/post travel enquires customerservice@jet2holidays.com Any other Pre Travel Enquires – 0800 408 5596 option 0
Just You
Kuoni
– support@kuoni.co.uk / 0800 056 0517
Newmarket Holidays
richard.forde@newmarketholidays.co.uk / 0208 335 5142 David.sharman@newmarketholidays.co.uk / 0208 335 5194 travelagents@newmarketholidays.co.uk
Olympic Holidays
02084926868
Rainbow Tours
info@rainbowtours.co.uk 020 7666 1250 020 7666 1260
regent@regentholidays.co.uk 01179 211711
Shearings
Info@spectatetravel.co.uk 01244 435 308
Sunvil and GIC The Villa Collection
Email: agencysales@sunvil.co.uk Tel: 07981 818612
Greece and Cyprus – 020 8758 4758 Portugal, the Azores and Spain – 020 8758 4722 Italy and Sicily – 020 8758 4722 The Nordic Region – 020 8758 4722 Sao Tome and Principe – 020 8758 4722 Latin America – 020 8758 7744
Trafalgar Tours
vicky.billing@ttc.com / 07880 383 269 clare.mcpherson@ttc.com / 07408 808 648
Travel 2
0800 022 4182
Travelsphere
trade.partners@travelsphere.co.uk
Tui
– Hybris – to make amendments. Agents can call 0203 451 2724 to talk about amendments. (Call wait times are higher than normal)
Warner Leisure Hotels
agency.sales@bourne-Leisure.co.uk
Wendy Wu Tours
John Warr, global sales director. 07983 990851 | john.warr@wendywutours.co.uk 0800 630 0888 08082742165
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