State of the Nation: What has affected business this year?
Sep 19, 200910:00 GMTby News Desk
From the downturn to terrorism, Travel Weekly and Advantage asked travel agents and suppliers what hit them hardest in 2008
What has had the biggest impact on business in the last year?
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Economic downturn
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Customers booking online
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Discounting
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Rising overheads
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Taxation of travel industry
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Customer concerns about the environment
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The threat from terrorism
Research carried out by Travel Weekly and Advantage Travel Centres, 2008