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| Journal: TWUK | Section: |
| Title: | Issue Date: 29/05/00 |
| Author: | Page Number: 80 |
| Copyright: Other |
Simon Morgan, of Tailor Made Travel, said he quoted a client a Holiday Autos Web site rate of £219 for a six-day hire in Sydney for July. He then heard from the client that Holiday Autos had offered the same car for £175 as the customer had booked direct over the telephone.
"I am disgusted I have lost a booking to one of my suppliers and intend removing Holiday Autos from my supplier list. I would advise all agents to do the same,” he said.
Holiday Autos marketing manager Lindsey Pritchard said the likely reason for the different quotes given to the client was that the company was price matching a quote given by a competitor.