Air France tells agents to prove themselves

AIR France has told agents to prove their worth if they want to keep receiving 7% commission payments.

The airline admitted it is reviewing its agent remuneration policy and warned commission payments could be scrapped unless it sees a financial return. 

UK general manager Christian Herzog said: “We are looking at what the market is doing. If we are definitely getting a return on paying 7% commission then it will remain, but of we see no benefit then it will change. Simple as that.”

Several carriers are believed to be ready to scrap commission payments, including BMI and United Airlines.

The warning came as Air France announced the launch of two new routes out of the UK to Paris Charles de Gaulle. From October 27, it will operate a thrice daily service from both Bristol International and Aberdeen to the French capital.

The airline is keen to take advantage of Aberdeen’s large oil industry and Bristol’s burgeoning technology, communications and aerospace sectors.

Herzog claimed the launch of the routes emphasised the airline’s faith in the UK market at a time when others are experiencing financial difficulties.

However, Air France will be looking to conserve costs after its finances were hit following a four-day pilot strike over pay. The carrier was forced to scrap 40% of its scheduled services over the four days, costing it an estimated £50 million.

Pilots have threatened further strikes, but Herzog insisted the carrier will not bow to their demands.

He said: “The dispute is not solved and I hope there will be no further strikes, but we will not agree to the 17% pay rise they are demanding. Such rises have put other airlines in severe financial difficulties.”

Prices for the new Bristol service start from £63 return.