briefs.briefs. briefs.briefs.

 

 

 

 

 

 

 

 

 

 

 

Journal: TWUK	Section:
Title:	Issue Date: 03/07/00
Author:	Page Number: 70
Copyright: Other

 

 

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briefs.briefs. briefs.briefs.

Thomas Cook sales administrator Sue Hughes enjoys trying to put things right when customers complain, but she can’t please everyone as this letter from one client proves. “The aircraft noise you mentioned in your brochure is fun for us as we usually wave and get quite excited but unfortunately with all the work going on, although the planes fly directly above our pool and low down, we couldn’t possibly hear them.”

 

 

Rejoice – us chaps are still on top in one area. According to a survey of 748 of the UK’s top companies by ClearCommerce, men make over 90% of mainstream decisions regarding e-commerce, even though women are poised to fuel the growth of Internet shopping.

 

 

Yet another travel industry bigwig is off to the lost city of Machu Picchu – is this some club I’ve not been invited to? This time it’s World Travel Market’s intrepid exhibition director Fiona Jeffery. She’s doing the four-day Inca Trail to raise money for vulnerable children. To sponsor her, ring Jane Larcombe on 01892 785071.