GB Airways praised for punctuality

GB AIRWAYS has been praised by consumer magazine Holiday Which? for its punctuality during summer 2000.

In the magazine’s travel survey, which has been challenged by the UK’s tour operators claiming it is unrepresentative of the UK public (Travel Weekly Jan 15), average delay times and the worst and best airlines were highlighted for each holiday destination.

GB Airways was praised for its performance, as was British Airways and low cost airline Go.

For services to Faro, Alicante, Malaga and Palma, GB Airways was consistently the best performer. It was the second-best performer to Malta, beaten by Monarch Airlines, which had an average three minute delay.

Air 2000 was found to be the worst offender with a delay of one hour and seven minutes.

BA was the most punctual airline on routes to Athens, Naples, Venice and Orlando. BA’s low-cost airline Go was the most punctual for its service to Ibizia, and was second most punctual on services to Palma, Malaga and Naples. GB Airways head of customer services George Mitchell said: “Our success has been based on setting ourselves realistic timetables. We don’t give our passengers expectations we cannot keep.”