Hilton develops new conference intranet

HILTON has developed an intranet that slashes the time spent making conference bookings.

Called Conference On-Line Availability, the intranet application allows Hilton Direct agents to see at a glance what rooms within the ten hotels included in the month-long pilot scheme are available.

They can then make a single-venue booking immediately and on-line. Using the old system a booking can take up to an hour.

Director of sales and operations Suzanne Manning said the new system puts Hilton in pole position in the conference market place.

She added: “My sales executives are widely recognised as the most professional and knowledgeable in the industry and COLA will ensure the Hilton Direct team remains the first choice for conference bookers nationwide.”

A spokeswoman said the plan is to roll out the intranet region by region once the ten-hotel pilot scheme has run its course. Also, the ability to make multi-hotel bookings will be added.