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| Journal: TWUK | Section: |
| Title: | Issue Date: 26/06/00 |
| Author: | Page Number: 10 |
| Copyright: Other |
This company recognised its best people and praised them openly. It offered support and training second to none. It motivated people by praise, reward and recognition. It was a company that Iwas proud to work for.
One year later I work for a company that rules by fear. A company that uses threats to get results. I work for a company that cannot decide which is more important – volume, sales or profit as the message varies depending on who you speak to. I receive no positive motivation, support or direction.
One year ago Iwas responsible for a £6m business but today Iam not even responsible for writing window cards.
Today I work in an environment which places more emphasis on a top-up insurance policy than getting a sale in the first place. I am constantly being told Ihave failed and am now forced to explain to my head of sales why Ihave failed if I have not sold enough of these policies.
One year ago I worked for Thomas Cook. Today Istill do.
Name and address withheld
n Travel Weekly would welcome a response from Thomas Cook.