Ryanair brands agents ‘lemmings’

RYANAIR sales and marketing director Tim Jeans has branded agents “lemmings” for their support of ABTA’s legal challenge against the carrier–and has suggested they “jump off a cliff”.

In a letter to Travel Weekly, Jeans said he relished the chance to take on ABTA in the courts over the £330,000 in unpaid commission the carrier allegedly owes on Passenger Service Charges.

He said: “We will happily take on ABTA and welcome the opportunity to highlight the role it has played in anti-consumer drives, including handling fees and threatened boycotts of low-fare carriers.”

Jeans is due to address 700 agents at the Advantage Travel Centre conference in Killarney this weekend.