Ryanair fires ‘ticket tout pirates’ salvo at third parties

Ryanair has attacked online retailers describing them as “ticket tout pirates”, as its battle to stop agents screen-scraping its site intensified this week.

The budget airline has simultaneously dismissed a complaint lodged against it with the European Commission as ‘irrelevant’.

This latest attack on the intermediary market was prompted by the ‘acceptance’ of a complaint from Multicom to the Commission.

However, a spokesman for Ryanair dismissed the complaint and claimed it was EU procedure to accept all complaints no matter how “spurious”.

For more on this story go to www.travolution.co.uk/articles/2009/04/03/2412/ryanair-fires-ticket-tout-pirates-salvo-at-third-parties.html">Travolution.