Smith attacks ABTA over fees leaflet

Report by Steve Jones

ADVANTAGE Travel Centres president Roger Smith has criticised ABTA’s leaflet on fees, saying it needs to spell out a broader message to the public.

Smith said the association needs to start telling the public that booking fees are likely to become commonplace as agents’ earnings are eroded.

An ABTA spokesman defended the leaflet claiming other retailers, ARTAC Worldchoice agents among them, are adamant that services for package holidays will not become widespread.