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| Journal: TWUK | Section: |
| Title: | Issue Date: 17/07/00 |
| Author: | Page Number: 74 |
| Copyright: Other |
David has pledged to quit in two years unless the industry ends its price obsession which, incidentally, his predecessors started. So that’s it then, he’s off.
Our postbag is full of letters from agents who say they’ve been begging the big guys to stop fighting on price for decades. Thomas Cook tried it several years ago and lost 30% of its business.
David says he has got the products to be able to haul the market away from price. But that isn’t enough. He hasn’t got the power to stop his rivals from discounting and nicking his market share.