Watchdog tells operators standards are falling

Report by Steve Jones

THE BBC’s flagship consumer programme Watchdog has launched a blistering attack on operators and told them “You’re getting worse.”

It said complaints during the peak summer months this year doubled to 2,000. Weekend Watchdog editor Mark Killick will make a controversial speech at the ABTA convention in Kos and tell delegates that the industry needs to stop promising what it cannot deliver.

The fresh criticism will re-ignite the feud between the industry and Watchdog which has constantly accused operators of delivering sub-standard holidays.