AI will ‘augment’ travel technology platform, says Amadeus

Amadeus reported rising revenue and profits in annual results for 2025 and hailed the acquisition of an AI-driven corporate travel platform that it said would “accelerate deployment of AI in travel”.

The travel technology group, parent of the Amadeus global distribution system (GDS), recorded a 6% rise in revenue year on year to more than €6.5 billion, an 8% increase in operating profit to €1.76 billion and near 7% rise in profit to €1.33 billion.

Chief executive and president Luis Maroto said Amadeus had “delivered on its outlook while navigating a demanding macro environment” and suggested AI would “reinforce and augment the Amadeus platform”.

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Maroto said the company saw “growing adoption of our next generation retailing solutions” and insisted: “We are uniquely positioned to orchestrate the AI-enabled travel ecosystem.”

Revenue from Amadeus air distribution technology grew by 5.9% year on year, driven by a 2.8% rise in bookings and 5% increase in revenue per booking at constant currency – meaning allowing for changes in the exchange rate.

Amadeus reported 6.4% growth in its Air IT Solutions division, driven by a near 4% increase in airline passenger numbers and 4.7% rise in revenue per passenger.

The company reported facilitating 485 million bookings through intermediaries in the year and its airline tech boarded almost 2.25 billion passengers.

Revenue in the group’s hospitality IT division, which includes payments technology, also rose by 6%.

Air distribution remained the group’s core revenue earner, accounting for €3.12 billion or almost half the €6.5 billion total, with airline IT contributing €2.3 billion and hospitality and payments just over €1 billion.

The company reported spending more than €1.4 billion on research and development, more than one fifth of its revenue. 

It announced the acquisition of New York-based corporate travel platform SkyLink, which includes conversational technology based on agentic AI.

Amadeus said it would add SkyLink to its product portfolio “to assist travellers on the road”, claiming it would “enable travellers to book and service trips in seconds, while helping companies unlock productivity gains and cost efficiencies”.

The group said it would “progressively enable its products with AI-powered conversational layers” and “support the evolving needs of the travel management company (TMC)”. 

Maroto said Amadeus would look to apply AI-driven capabilities “across airlines, airports, hotels, travel sellers and the wider travel ecosystem”.