ao link

First-time fam to Canada: Ontario

Toronto Skyline Credit Barb SimkovaDestination Ontario

Destination Canada hosted a group of young agents on their first visit to Canada. Here’s what they thought of the trip

FacebookTwitterLinked IneCard
bookmark_borderSave to Library
First-time fam to Canada: Ontario

Is Canada one of the few places in the world where the reality is actually better than Instagram? That’s what a group of 17 agents set out to discover on a Destination Canada fam trip in October, aimed at those who had never visited the country. Travel Weekly joined the group to find out what agents thought before and after the trip.

 

Here are some of their highlights.

 

Niagara Falls

  • Explored Niagara Falls three ways: with Niagara City Cruises, with WildPlay ziplines and on a scenic flight with Niagara Helicopters.
  • Gained fresh perspectives of the falls at Niagara Power Station through its new underground tunnel experience and observation deck, followed by an immersive 3D journey at Niagara Takes Flight.
  • Enjoyed behind-the-scenes access to Niagara Illumination Tower, creating their own colour combinations to project on the falls.
  • Discovered the charming streets, cafes and restaurants of Niagaraon- the-Lake, home to almost 40 of Canada’s oldest wineries.
Niagara Falls

Toronto

  • Enjoyed a city tour of Toronto, strolling around its lively Distillery Historic District, which is filled with street art, cafes and music venues.
  • At Ontario’s number-one attraction, Little Canada, seven regions are rendered in miniature. Agents loved the museum so much they never left, leaving tiny 3D-printed figurines of themselves to be placed in Little Canada as a lasting memento of the trip.
  • Soaked in city views from 351m above the ground in the revolving restaurant at the CN Tower.
  • Hopped aboard a Via Rail train from Toronto to Kingston, enjoying access to a private lounge and views over the Canadian countryside from the train’s comfortable business-class carriage.

Kingston

  • Jumped aboard the historic Kingston Trolley tram to soak up local maritime history at the Great Lakes Museum and SS Keewatin.
  • Watched military demonstrations and experienced living history at Fort Henry, Ontario’s first Unesco World Heritage Site.
  • Learnt about the rich past of Kingston Penitentiary and tales of notorious escapes by its inmates.
  • Had Kingston’s eerie past and ghostly tales brought to life on a haunted walking tour.
  • Discovered the 1000 Islands region with Rockport Cruises, then saw them from above on a flight with 1000 Islands Helicopter Tours.
  • Continued their Canadian adventure, departing Kingston with Via Rail bound for the country’s capital, Ottawa.

 

Agents’ views: before and after

Lily Jones, Travel By Hannah

 

PRE-TRIP: “I’ve sold Canada a lot and clients always return raving about the scenery and people, so I had high expectations. I heard whispers of farm-to-table dining, fresh Atlantic seafood and wine, which I was keen to investigate.”

 

POST-TRIP: “Niagara Falls was my favourite experience. In Toronto, I loved how lively and multicultural it felt. Every corner had a different vibe, and the food was amazing. I was impressed at how different each city felt from the next, even though we didn’t travel huge distances. I’d tell clients to pack comfy shoes and leave a bit of flexibility in their plans – there are so many little surprises and side trips worth squeezing in!”

 

Adele Croft, Colchester Travel

 

PRE-TRIP: “I was looking forward to visiting Niagara Falls. I’ve mainly booked escorted tours to the Rockies for older couples, so I assumed Canada as a destination was best suited to older clientele.”

 

POST-TRIP: “My favourite area in Toronto was the Distillery District. It was trendy and great for experiencing live music with small, independently owned bars, shops and restaurants. I was surprised how friendly the Canadian people were and how reasonably priced it was. I’ll be encouraging clients to enhance their itinerary by booking helicopter trips, food tours and using the Via Rail service as an alternative to internal flights.”

Heathrow Airport

 

Mya Fairweather, Oyster Travel 

 

PRE-TRIP: “Due to Canada’s size and each province’s differences, there’s a lot I didn’t know about the destination. I felt Canada was a country for everybody, with its diverse landscapes, contemporary cities, wildlife, culture and adventure.”

 

POST-TRIP: “Being able to see Niagara Falls by cruise, zipline, helicopter and the behind-thescenes illumination tour was incredible. It was an exciting way to get ideas for city breaks. Another standout moment for me was the helicopter tour over 1000 Islands; ticking off one of the Great Lakes of Canada was a special moment. I was right about how inclusive the country is – it truly does offer something for everyone.”

 

Christopher Sheldon, Triangle Travel 

 

PRE-TRIP: “I’ve sold popular options such as Rocky Mountaineer and self-drive holidays to Canada, but sometimes I’m unsure what there is in the cities. I’m really looking forward to the scenery and excited to try poutine for the first time.”

 

POST-TRIP: “I absolutely loved Little Canada, looking at all the little figurines and the detail in each region was outstanding. Two tips from me are: reserve the dining experience at CN Tower as it includes the observation deck, but you get to skip the queues. And don’t pre-book flights between airports as Via Rail is so easy to use and the business-class seats are definitely worth the little extra cost.”

 

Watch videos of the agents’ adventures by following @travelweeklyuk on Instagram and checking out the Canada highlights.

Plus, see Travel Weekly’s November 6th issue to read about the first-timers’ fam trip to Quebec.

 

Become a Canada expert: canadaspecialist.co.uk

Fly with Air Canada

Air Canada operates up to 26 flights a week from Heathrow to Toronto, while for clients needing regional flights, there are seasonal summer services from both Edinburgh and Manchester. On board, guests can expect varied inflight entertainment, meals and a flight time of less than eight hours.

 

Find out more at: aircanada.com

Jacobs Media

Jacobs Media is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU
© 2025 Jacobs Media

Jacobs Media Brands
Jacobs Media Brands