Tui updates summer travel resumption and cancellations

Tui has issued an update on the resumption of travel as part of an ongoing review of operations.

The UK’s largest operator plans to resume service to the Croatian destinations of Dubrovnik on August 1, Split on August 2 and Pula from August 3.

Chania in Crete will be served from July 27 and La Palma from July 27.

But due to ongoing uncertainty around travel, holidays are cancelled to Canada, Kenya, Seychelles and Tobago (non-Tui flights). Greece (Halkidiki, Kefalonia, Preveza, Samos, Santorini, Thassos), mainland Spain (except Alicante and Malaga) and Agadir in Morocco until July 31.

More: Senegal introduced by Tui for winter 2022-23

Tui gets on board with megabus

Tui plans resumption of more amber list destinations

Tui lakes and mountains trips to Switzerland using non-Tui flights remain cancelled until August 1, to Bourgas in Bulgaira until August 8 and Italian lakes and mountains trips on non-Tui flights until August 10.

Cancellations until August 15 include Aruba, Florida, Mexico (Cancun) and Turkey, Austria, Slovenia, India, Indonesia, Maldives, Mauritius, Sri Lanka, Tanzania, Thailand (Phuket), UAE and US (non-Tui flights)

No opersationswill run toCape Verde, Costa Rica, Cuba, Dominican Republic, Egypt, Mexico (Puerto Vallarta) and Tunisia until September 4 and Bulgaria (Varna), Girona, Malta, Montenegro and Italy (Sicily, Sardinia, Calabria) until October 31.

Tui is currently operating to the green destinations of Madeira, Malta, Porto Santo and Antigua, Barbados, Gibraltar, Grenada, Iceland and Jersey on non-Tui flights.

The company is also running holidays to the amber list destinations of Ibiza, Majorca, Menorca, Corfu, Crete (Heraklion), Cyprus (Larnaca and Paphos), Fuerteventura, Gran Canaria, Jamaica, Lanzarote, Kos, Alicante, Malaga, Marrakech in Morocco, Portugal, Rhodes, Skiathos, St Lucia, Tenerife and Zakynthos.

Tui said: “We are continually reviewing our holiday programme and cancellations in line with government updates every three weeks.

“We won’t take any customers to red destinations or those which require quarantine on arrival, unless this can be foregone by a Covid test.

“If we need to cancel holidays because of updated government guidance, or after reviewing our holiday programme, we will contact customers and aim to give at least seven days advance notice. 

“These customers can request a full cash refund, or to change to a later date or alternative holiday with a booking incentive.

“We know some customers may be unsure about travelling this summer, so to offer continued flexibility and reassurance, fee-free changes can be made up to 14 days before travel for customers due to depart up to and including 31 October.”

More: Senegal introduced by Tui for winter 2022-23

Tui gets on board with megabus

Tui plans resumption of more amber list destinations

Share article

View Comments

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.