Dnata Travel Group UK has decided to remove Travel Republic and Travelbag from Abta membership, while its B2B brands will remain as members of the association.
The decision follows a review of its brand portfolio, said a spokesperson for dnata Travel Group Europe.
“Collectively our fast-growing Gold Medal brand and B2B specialist brands account for a large part of our UK business, and these will continue to work closely with Abta and benefit from their membership,” said the spokesperson.
“Where our B2C brands are concerned, we feel that having the Atol-bonded protection, together with robust trust accounts, provides customers with the required reassurances they need.”
Simon Applebaum, managing director, dnata B2B businesses, added: “Serving travel agents is at the heart of our business, and through our long-lasting relationship with Abta we are delighted to continue as members.
“We believe the role of trusted travel advisor has never been more understood and valued and our partnership with Abta allows us to engage with agents and other suppliers on best practice across a raft of areas from payments to compliance.”
As well as Gold Medal, the specialist B2B brands are Pure Luxury, Cruise Plus and Incredible Journeys.
The departure of Travel Republic and Travelbag follows that of Lastminute earlier this month and Attraction Tickets in November 2022.
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Antonio Fellino, managing director, Travel Republic, said: “In a year when we are celebrating our 20th year anniversary, we are delighted to have very recently seen our Trustpilot score move up to 4.7/5 and Travel Republic rated as excellent.
“This is great recognition that we are well and truly one of the most highly trusted, customer-rated online travel companies in the UK, and is a reflection of the hard work we continue to put in to deliver exceptional customer service to our customers.
“Travel Republic has the benefit of having exceptionally strong owners in the Emirates Group, as well as operating its own successful and robust trust account model.
“Given this backdrop, we feel that customers receive a high level of reassurance that they are fully financially protected when they travel with us.”
An Abta spokesperson said: “Abta remains by far the most recognised and trusted travel association brand, which is why our annual renewal rate is typically over 95% and why we continue to welcome new members.
“It would be unusual for any membership body to have every member renew its annual membership.
“While we are, of course, disappointed if any member leaves, as a matter of policy we don’t comment on individual decisions.”