Ticketing specialist Hahnair simplifies the booking process and offers clients greater choice
Finding regional flights and connections can be a challenge for travel agents – from encountering problems issuing tickets to discovering an airline isn’t connected to your settlement system (BSP). In fact, some airlines may not even appear in your GDS at all, meaning the relevant flight schedules, routes and prices aren’t visible. This can often mean wasted time trawling through airline websites and patching together alternatives.
Luckily, Hahnair takes the time and stress out of this common problem, providing a solution for travel agents, airlines and their customers. Hahnair has been offering ticketing support for more than 25 years, and with a Hahnair HR-169 ticket, agents can issue flights for more than 350 partner airlines in major GDSs. It’s fast and easy to use, and with access to tens of thousands of routes and millions of flights, travel agents can off er maximum choice to their clients.
It’s easy to issue tickets with Hahnair, with no training required. Agents can simply follow the usual ticketing process in their GDS, choosing Hahnair (HR) as the validating carrier. If it doesn’t automatically appear, you can also select it manually. And the options are almost unlimited: under the codes X1 and H1, travel agents can find more than 100 airlines that may not normally be available in the GDS, meaning off -the-beaten-track destinations and local airline connections are all bookable on the HR-169 ticket.
With Hahnair, agents can save time and make their lives easier. But just in case you or your clients are in need of assistance, the Hahnair Service Desk offers 24/7 support. The Hahnair website also has step-by-step video tutorials to explain the process. And should travel agents ever need to refund a ticket, Hahnair has a free, fast refund service. Agents can also save a little extra thanks to Hahnair’s special perk of being able to waive one ADM (agency debit memo) per rolling year, for agents registered via their website.
For more information and advice:
service@hahnair.com | hahnair.com/knowledge-centre | hahnair.com
Every HR-169 ticket automatically includes Securtix, Hahnair’s free insolvency protection. In the event one of the operating carriers becomes insolvent, clients will be refunded for the unused part of their ticket. The protection also covers stranded passengers, covering them even if they have already begun their journey. If this sounds too good to be true, rest assured that since 2010, travel agents have issued more than 56 million insolvency-safe tickets with Hahnair.