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Abta enters forex field with bespoke offering

A bespoke Abta-badged foreign exchange service is being introduced by the travel association.

Abta Travel Money will offer customers more than 60 currencies  at competitive online rates and commission free.

Forex provider Eurochange is providing the service for Abta after a “competitive process” which saw the company emerge as “having the best fit with Abta’s values and customer-centric approach”.

The association said that the service would add an additional revenue stream which would allow it to “further invest in services for members”.

Two delivery options are available via either click and collect from more than 190 Eurochange locations or home delivery.

Delivery is free on orders over £500, but a charge will apply to orders under this amount.

A refund guarantee is offered for a “small fee”, giving customers the option to return their currency at the same rate as when the order was made within 30 days of purchase if their travel provider cancels their holiday.

Abta commercial director Claire Biddle said: “This is the first time that Abta has offered a foreign exchange service and it’s right to do so now. 

“In a volatile, unstable world, customers are increasingly looking for and need reliable, trustworthy services. 

“The Abta badge of confidence, built up over 70 years of trading, stands for quality and high standards and Abta Travel Money will join our insurance product Abta Travel Sure to offer customers that high quality, at good value prices in a convenient and efficient way.

“By offering both foreign exchange and travel insurance products, we are also broadening our income base, allowing us to further invest in services to members.”

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