Thousands of easyJet passengers have had their travel plans disrupted this afternoon (May 26) after the airline cancelled hundreds of flights due to an IT failure.
EasyJet has apologised to affected passengers and said its IT specialists have now resolved the issue.
Despite the airline saying flights after 3pm would not be impacted, flights later this afternoon and this evening were then cancelled. An easyJet spokesperson said “around 200” flights were grounded in total.
Some affected passengers have taken to twitter to share their frustration.
One customer put: “@easyJet your lack of care and service today is appalling. Sitting around in an airport for 9+ hours, unsure whether the plane I have rescheduled to catch will also be cancelled and, therefore, a waste of my time.”
Another wrote: “Flight to Naples today cancelled with zero notice. Not a word from easyJet since.”
A third wrote: “@easyJet I’m currently stuck in Hurghada with one of your package holidays and was due to fly back tonight. Flight’s been cancelled and rescheduled for Saturday.”
A spokeswoman for easyJet said the issue has now been resolved and apologised to affected passengers.
“EasyJet can confirm that the earlier IT systems issues have now been rectified,” she said. “Unfortunately, they resulted in some cancellations earlier today and while we expect to operate most of our remaining flying programme some may still be subject to some disruption in the coming hours.
“We advise customers due to travel with us to continue to check Flight Tracker for the status of their flight before making their way to the airport.
“We apologise for the inconvenience caused and customers can apply for compensation in line with regulations.”