Ambassador Cruise Line has recruited a chief technology officer (CTO) as it looks to make the customer journey “forward-thinking” and reduce the amount of paper used on ships.
Glynn Perkin will be responsible for the line’s IT strategy and management of its technological infrastructure both shoreside and on ships.
He has more than 20 years’ experience setting up consumer IT infrastructures at online retailer Net-A-Porter and online estate agency Strike.
Interim chief technology officer Gary Hides will shift focus towards his IT firm, Castus, after 18 months helping to set up Ambassador.
Castus will continue to work closely with Ambassador.
Christian Verhounig, chief executive at Ambassador, said: “Glynn’s extensive consumer IT skillset and proven track record during his career will help drive continued success as Ambassador maintains its upward trajectory, with strong sales and positive feedback for cruises aboard our first ship, Ambience, and our second ship, Ambition, to launch in 2023.”
Perkin added: “It is an exciting time to be joining the Ambassador team, and I look forward to leading on ensuring the brand’s technology resources and processes are the most efficient and impactful they can be, helping drive business development and optimising sales.”