Six Carnival UK brands recognise agents at annual awards

Travel trade and industry figures have been honoured by Carnival UK brands at annual UK Cruise Awards.

Hays Travel owner Dame Irene Hays gained an ‘outstanding contribution’ award for her support to all six brands.

The seventh event recognised cruise specialist agents for their business to Carnival Cruise Line, Cunard, Holland America Line, P&O Cruises, Princess Cruises and Seabourn.

More than 200 travel partners attended the ceremony at Madame Tussauds in London hosted by TV presenter Mark Durden-Smith.

Each brand gave two awards, the first for ‘partnership development’ and the second for ‘outstanding contribution’.

In addition, four multi-brand awards were given for ‘innovative marketing campaign’, ‘outstanding customer care’, ‘rising star’ and ‘outstanding contribution’.

The winners: 


  • Innovative Marketing Campaign – Imagine Cruising
  • Outstanding Customer Care – Bolsover Cruise Club
  • Rising Star – Gemma Pallister, ROL Cruise
  • Outstanding Contribution – Dame Irene Hays

Carnival Cruise Line

  • Partnership Achievement Award – Cruise 1st

Highly Commended – Barrhead Travel

  • Outstanding Contribution – Iglu Cruise

Highly Commended – Cruise Nation


  • Partnership Achievement Award – Iglu Cruise

Highly Commended – Hays Travel

  • Outstanding Contribution – ROL Cruise

Highly Commended – Imagine Cruising

Holland America Line

  • Partnership Achievement Award – Trailfinders

Highly Commended – Iglu Cruise

  • Outstanding Contribution – Canadian Affair

Highly Commended – Stewart Travel

P&O Cruises

  • Partnership Achievement Award – Travel Village

Highly Commended – Fred Olsen Travel

  • Outstanding Contribution – Hays Travel

Highly Commended – Bolsover Cruise Club

Princess Cruises

  • Partnership Achievement Award – Travel Counsellors

Highly Commended –

  • Outstanding Contribution – Reader Offers

Highly Commended – Iglu Cruise


  • Partnership Achievement Award – Six Star Cruises

Highly Commended – Travel Counsellors

  • Outstanding Contribution – The Sovereign Cruise Club

Highly Commended – Trailfinders

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