Travel Counsellors has been named the UK’s best travel agent at the 21st annual Guardian, Observer and Guardian Unlimited travel awards.

It is the second year in a row that the company has won the award, which is voted for by readers. Travel Counsellors scored 98.41% in the category, beating runner-up Travelbag, which scored 91.53%.

The awards took place in Seville, Spain on October 26 and were attended by over 120 travel industry professionals.

Travel Counsellors is one of the UK’s largest independent travel companies, with over 850 professional travel counsellors, working from home throughout the UK and overseas. 

David Speakman, chairman and founder of Travel Counsellors said: “We are delighted to receive the prestigious title of ‘Best Travel Agent’. The fact that this is the second time we have won this award is a fantastic achievement and is a public acknowledgement from our customers that the level of service we offer is a cut above the competition.

“Travel Counsellors attracts the cream of the industry and each and every one of our agents is dedicated to providing the highest level of personal service to their customers.”