A British pensioner reportedly complained her holiday to Benidorm was ruined because her hotel had “too many Spaniards in it”.
Freda Jackson, 81, said that Spanish people should go somewhere else for their holidays and she cried at the end of her two-week break.
Jackson, who suffers from mobility issues, told The Mirror her accommodation was teeming with “rude” native Spaniards – who nearly knocked her over on one occasion.
The retired care assistant said: “The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude.
“One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising.
“The entertainment in the hotel was all focused and catered for the Spanish – why can’t the Spanish go somewhere else for their holidays?”
She had booked to stay at the Poseidon Playa, located on the outskirts of Benidorm, with a friend in April 2017.
The pensioner said Thomas Cook had recommended the hotel and despite her request for flat ground access, it was located on a slope instead.
The grandmother-of-six and her 61-year-old friend paid a total of £1,133 for the holiday and have demanded a full refund or a free trip.
Jackson, from Blackburn, Lancashire, said: “I have never complained about a holiday before – but this one was a disaster from start to finish.”
The pair travelled from Manchester airport to Alicante on May 10, after not being notified by Thomas Cook that the dates of their flights had changed.
Jackson, who has previously visited Greece, Turkey, Portugal and Tenerife, claimed Thomas Cook “mis-sold” and “ruined” her dream holiday.
She said there were no reps on the holiday who they could complain to about the trip – so instead she submitted a letter of complaint to Thomas Cook.
Thomas Cook initially offered the two a £75 holiday voucher as compensation for the “disappointing” trip abroad.
But after declining the initial goodwill gesture made by the travel company, it made an improved offer of £566 to be split between the pair.
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