There were two consultants on duty in this neatly decorated agency. I was assured there were no problems in Turkey.
At the same time, she agreed some people had been put off by the recent publicity and Turkey was not as busy as in previous years and it would be safe to hang on until nearer our departure date to get a good deal.
She checked her file of faxes to see if there was anything around at the moment, and mentioned Tapestry as a company which usually came through with some good offers, but found nothing.
She said if anything came in, she would put it aside for me. She gave me a selection of brochures which would give me an idea of what was available. She picked out Airtours Turkey, Sunquest Turkey and Savile’s Turkish Collection.
I asked if all the operators were pretty much the same, and she said they were even though there is certainly a big difference in the market targeted by Airtours and Sunquest and Savile. Nevertheless, the consultant was enthusiastic and helpful and keen to find me a good bargain.
H Agency appearance
H Brochure racking
H Staff attitude
H Product knowledge