Steve Dunne

Steve Dunne

Latest articles by Steve Dunne

Comment: It’s time the trade shouted about the support it offers clients in a crisis

October 03, 2024

Comment: Consumers will vote with their feet if price hikes go too far

August 07, 2024

Comment: Firms should ring the changes and ditch automated phone systems

June 04, 2024

Comment: It would be wise to scan for metaphorical icebergs

May 01, 2024

Comment: Today’s challenge for brands is to know what each generation wants

March 26, 2024

Comment: Upselling brings loyalty but it requires a deft touch

January 31, 2024

Comment: If you work with an influencer, choose wisely

November 09, 2023

Comment: Travel sector scores low marks for its reaction to feedback surveys

October 02, 2023

Comment: Tread a fine line between leading by example and dictating to clients

July 25, 2023

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.