News

Flight Centre offers add-on benefits to encourage bookings

A range of benefits are being offered as add-ons to consumers to encourage booking through Flight Centre agencies.

Benefits include lost baggage tracking and cover, waivers for cancellations and changes in fees, and a family bonus where every paying adult will have the associated benefits apply to children under the age of 12 travelling with them.

The items bundled together in the ‘Captain’s Pack’ offer extra value because each item would be more expensive if purchased separately, according to the company.

Prices start at £29 for an essentials pack, £49 for a value offer and £79 for a plus pack.

Travellers can opt for the pack that best suits their needs, with greater perks offered the higher the tier. 

Flight Centre has also partnered with tree planting organisation Reforest to assist with reforestation projects in Australia, Morocco, Canada and New Zealand. 

The agency will plant a number of native trees each time a customer buys a Captain’s Pack. 

Flight Centre global managing director Andrew Stark said: “We’ve looked at our data and customer feedback globally over the last four years and have come back with a value pack based on current customer needs.

“Additionally, we’re particularly proud to welcome families back to travelling with a family bonus that lets children under 12 go free with every paying adult with a Captain’s Pack to share its benefits at no extra cost.

“The Captain’s Pack is exclusive to Flight Centre. No other travel agency offers anything quite like it. We see it as a duty-of-care offering that reflects the changing needs of travellers and shows that Flight Centre is always here for the customer.”

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.