Does your agency business need a tech MOT?

Imagine being able to answer the telephone with your customer’s name and know their booking history before you even pick up the receiver, or knowing what is selling and what isn’t at your agency at the touch of button when you walk in the door each day.

Have you been putting off a much-needed review of your agency’s technology?

Or perhaps your staff have been saying for months they would like a customer profiling system that allows them to provide a more personalised service and promote deals to target the needs of specific clients?

If so, you’re in luck.

Travel Weekly has teamed up with Vertical Systems, the experts in IT and telecommunications and the company behind the Tarsc front and back office system, to give one lucky agency the chance to win a free ‘tech kickstart’ and appear in the pages of Travel Weekly as we chart your progress.

Whether you are a traditional bricks and mortar travel agency or an office call centre agency, all you need to do to enter our competition is tell us why you need Vertical Systems’ help.

The winning agency will receive a free consultation from Vertical Systems’ team of experts, with advice on which front and back office computer system and telephone system would best suit their business. They will then receive a specially tailored package, installed by Vertical Systems to meet their needs.

They will also get help to analyse the data gained as a result and provide follow-up visits and advice to improve the agency’s marketing techniques and capitalise on sales opportunities.

The winning agency will receive…

    • a visit from Vertical’s expert team to assess your needs
    • CRM system
    • new telephone system
    • new back-office system
    • search and booking front-office system
    • online payment system for clients to pay you online
    • installation and staff training
    • follow-up advice on how to get the best out of the system

How to enter

Tell us in no more than 250 words why you think your business deserves a technology overhaul:

Terms and conditions:

You must be prepared to have a telephone interview with Travel Weekly as part of the selection process and be featured at regular intervals by Travel Weekly next year.

This would include speaking to one of our journalists and having photographs of your agency and staff in Travel Weekly’s magazine and online during the period that Vertical Systems is working with you.

The deadline for entries is December 31. The winner will be announced in mid February.

Travel Weekly terms and conditions