Emirates passengers urged ‘to be punctual’ at Dubai airport this summer

Passengers returning to the UK from Dubai with Emirates are being advised to pass through immigration control an hour and a half before departure.

They are also being told to reach the boarding gate an hour before their aircraft takes off as the airline highlighted “the importance of punctuality” at the airport this summer.

The notice, including to arrive three hours before departure, came as the airline expects to carry 2.6 million passengers from Dubai International airport over the next four weeks.

The busiest day at the airport is expected to be just before the Islamic Eid Al Adha holiday on Saturday (June 15), and again on July 6, as many families set off for summer holidays. 

The airline said: “In peak travel periods, Emirates customers returning to the UK should plan for extra traffic on the roads approaching the airport, more people at the airport going through immigration, and the time it may take to travel between concourses and reach boarding gates.”

The carrier has deployed a robot check-in agent called Sara at a Dubai city centre travel store, with passengers able to drop off luggage between 24 and four hours before their flight.

Emirates also pointed out that online and app check-in is available 48 hours before flights leave. Passengers flying to the UK can also drop off bags at the airport the night before travel.

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