Members of Virgin Atlantic’s Flying Club have been given an additional three months to maintain their tier status and use rewards.
The extension is in recognition of the impact of Covid on customers’ ability to travel, and is in addition to the two six-month extensions the airline offered Gold and Silver members to maintain their status in 2020.
Members need 1,000 points to maintain Gold status, and 400 points for silver.
Rewards include Companion, Upgrade or Clubhouse vouchers.
Changes will be automatically applied to Flying Club members’ accounts by March 12, 2021.
Siobhan Fitzpatrick, chief digital and marketing officer, said: “We understand how important flexibility is to our customers as they navigate travel restrictions and make plans to travel in 2021 and beyond.
“When the scale of the pandemic became apparent last year, we instantly offered our customers an extra six months to maintain their tier status, followed by an additional six months later in the year.
“Following the prime minister’s update, which has given clarity on the UK’s roadmap out of restrictions, we’re pleased to offer a further three month validity to our Flying Club members for extra peace of mind.
“We’re looking forward to working with the government’s Global Travel Taskforce to reopen the skies safely. Until then, our latest status update provides increased flexibility and reassurance, in anticipation of welcoming our customers on board again soon.”
Last week, Virgin Atlantic introduced unlimited no-fee date and flight changes for new and extended the rebooking horizon for all customers to April 30, 2023.
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