| Journal: TWUK | Section: |
| Title: | Issue Date: 29/05/00 |
| Author: | Page Number: 5 |
| Copyright: Other |
quotes
“You need to put customers at their ease because they are daft. Even business class travellers lose their brains at the airport.”Bill Savage, business
development director, Manchester Airport
“We spend a lot of money on brochures that are out of date as soon as they hit the streets. If we could find some means of producing price brochures and have a separate gazetteer-style brochure then we should.”
Richard Carrick, managing director, Airtours Holidays
“We do not drive Jaguars – nor do we wish to dictate to our members how they should run their businesses. However, the ability to perform is vital.”
Julia Lo Bue-Said, commercial manager, Advantage
“Digital TV is a nasty competitor.”
Steve Endacott, managing director Urbanweb
“If we didn’t get direct bookings, we couldn’t afford to pay the commissions we have been paying.”
Clive Jacobs, chairman, Holiday Autos