“I think the fear here is the size of the Internet and its potential rather than what it is actually doing currently. It is also a fear of the unknown, after all, these guys are travel agents not technology-minded people.”
Neil Armorgie, Commercial Director, Advantage Travel Centres
“Don’t get the Internet out of proportion. Less than 1% of holiday bookings will be done on-line this year. It is understandable that people are worried but they should see the Internet as an opportunity, not just a threat.”
Ian Reynolds, Chief Executive, ABTA
“Even when everyone has digital TV, they will still go to travel agencies to book their holidays as long as agents harness the new technology and know how to use it to help their clients. You have always been able to book holidays direct on the phone but people still prefer to book through their travel agents and they will continue to do so.”
Colin Heal, Chairman, ARTAC Worldchoice
“I think the fear here is the size of the Internet and its potential rather than what it is actually doing currently. It is also a fear of the unknown, after all, these guys are travel agents not technology-minded people.”
Neil Armorgie, Commercial Director, Advantage Travel Centres
“Don’t get the Internet out of proportion. Less than 1% of holiday bookings will be done on-line this year. It is understandable that people are worried but they should see the Internet as an opportunity, not just a threat.”
Ian Reynolds, Chief Executive, ABTA
“Even when everyone has digital TV, they will still go to travel agencies to book their holidays as long as agents harness the new technology and know how to use it to help their clients. You have always been able to book holidays direct on the phone but people still prefer to book through their travel agents and they will continue to do so.”
Colin Heal, Chairman, ARTAC Worldchoice