Thomson is leading a flexible working revolution that will
allow high-street travel agents to work as part-time
Under the arrangement, staff working flexible hours will be
issued laptops to work from home.
The news comes as First Choice, Thomas Cook and Flight Centre
reveal they are considering similar flexible work arrangements for
The plans could overhaul working patterns in the industry and
reduce the crippling staff turnover rate, estimated to be 30%. They
will prove particularly popular with working parents struggling
with child-care arrangements.
Thomson sales and marketing director Miles Morgan said the move
– which could be in place by the autumn – will see
staff changing existing hours to better suit their lifestyle.
“It’s something that will be driven by agents,” he said.
“We will not force them to work 18 hours a day.”
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