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Thistle Web site seeks to create personalised service


THISTLE Hotels has launched a Web site as part of a £10m technology investment by the group.



The booking capability has been designed by technology supplier Pegasus Systems, which is providing a link between the Thistle Web site and its central reservation system.



Consumers are able to obtain real-time rates and availability, make secure on-line reservations and gain instant confirmations.



The technology also allows Thistle to market to customers on a one-to-one basis and provide them with specific promotions and content based on their requirements and preferences.



Thistle director of distribution David Boni said this is a first for the UKhotel trade.



The Web site is at: www.thistlehotels.com.


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