Lowcost Travel Group agency sales and marketing executive Clare-Louise Mitchell,tells Travel Weekly how she started out in travel, and what led her to her current position.
What was your first job in travel?
At Stena Line Ferries, dealing with travel agents’ calls.
How did you climb the career ladder?
Hard work and an eagerness to learn.
What does it take to be good at your job?
You need to be efficient, creative, good humoured and willing to help.
What are the big challenges in your job?
Priorities – choosing between the best customer service for agents, the PR and marketing or the sales techniques and call-outs.
What’s the best part of your job?
The variety. My job incorporates design, mathematics, organisation, communication (internal and external), writing and clerical work.
And the worst?
Not having enough time to be even more proactive about calling travel agents. I’d love to dedicate a couple of hours a day to it.
What’s the best piece of career advice you have ever received?
Don’t listen to people who tell you not to look so eager – just keep doing your best.
If you weren’t working in travel what would you be doing?
Events organising so I could have a list for everything, do more with my creative side and work in anenvironment where being constantly happy is a plus.
- 2008: Sales and marketing executive, Lowcost Travel Group
- 2007: Business development manager, BP Travel Marketing Services
- 2005: PR and marketing assistant, Orbital Marketing Services Group
- 2005: Account manager for Airtours, BP Travel Marketing Services
- 2002: Various roles, Stena Line Ferries